Effective Date: February 24, 2025
These General Terms of Service (“Agreement”) govern your use of the hosting and domain registration services (“Services”) provided by Orbia Tech (Pvt) ltd (“we,” “our,” “us”). By accessing or using our website, Services, or products, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, do not use our Services.
Orbia Tech (Pvt) ltd provides shared hosting, domain registration, and related services as described on our website. These services include, but are not limited to, web hosting, domain name registration, SSL certificates, website builders, and email services.
To use our Services, you must create an account by providing accurate and complete information. You agree to maintain and update your account information to ensure it remains accurate. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
By using our Services, you agree to:
Billing and Fees: You agree to pay all applicable fees associated with the Services you select, as outlined on our website. Fees are typically billed on a recurring basis (e.g., monthly, annually) unless stated otherwise.
Payment Method: You must provide a valid payment method to process your order and recurring payments. You authorize us to charge your payment method for applicable fees.
Late Payments and Suspension: Failure to pay on time may result in the suspension or termination of your account and Services. A late fee may apply for overdue payments.
Service Uptime: We make reasonable efforts to ensure our Services are available 24/7 but do not guarantee uninterrupted or error-free performance. We are not liable for any outages, downtime, or interruptions in the Services.
Service Limits: Our Services are subject to certain limitations, such as bandwidth, storage capacity, and resource usage. We reserve the right to modify or suspend Services that exceed these limits.
By You: You may cancel your account at any time by following the cancellation process provided on our website. Canceling your account will not relieve you of any outstanding fees.
By Us: We reserve the right to suspend or terminate your account if we believe you have violated these Terms of Service, including failure to make payments or engaging in prohibited activities.
Data Retention: Upon termination, we may retain your data for a certain period as required by law or our internal policies, but we are not obligated to retain any data after account cancellation.
Our Intellectual Property: All intellectual property rights related to our website, services, software, and content (e.g., logos, trademarks, designs) are owned by Orbia Tech (Pvt) ltd or our licensors.
User Content: You retain ownership of any content you upload or host through our Services. By using our Services, you grant us a license to use, store, and display that content for the purposes of providing the Services.
Your use of our Services is also governed by our Privacy Policy. You agree to our collection, use, and storage of personal information as described in that policy. You are responsible for ensuring that any data you host, or register complies with applicable privacy and data protection laws.
Our Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. We do not guarantee that our Services will meet your specific requirements or that they will be error-free.
To the fullest extent permitted by law, Orbia Tech (Pvt) ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount you have paid for the Services in the preceding 12 months.
You agree to indemnify, defend, and hold harmless Orbia Tech (Pvt) ltd, its affiliates, and its employees from and against any claims, damages, or expenses (including legal fees) arising from your use of our Services, violation of these Terms of Service, or infringement of third-party rights.
We may modify these Terms of Service at any time by posting the revised version on our website. Any changes will become effective immediately upon posting, and your continued use of our Services after the changes have been made constitutes your acceptance of the modified terms.
Governing Law: This Agreement shall be governed by the laws of Sri Lanka.
If you have any questions or concerns about these Terms of Service, please contact us at: